Privacy Policy

Privacy Policy

Privacy Policy of Socialxync.com

This Application & Websites collects some Personal Data from its Users.

Owner and Data Controller

Clicklink Solutions, USJ 21/10, Usj 21, 47630 Subang Jaya, Selangor, Malaysia.

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, gender, phone number, VAT Number, company name, profession, address, country, email address, ZIP/Postal code, city, field of activity, User ID, website, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), About Me, date of birth and Email.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.


Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Access to third-party accounts, Interaction with external social networks and platforms, Contacting the User, Analytics, Managing contacts and sending messages, Interaction with data collection platforms and other third parties, User database management, Commercial affiliation, Handling payments, Remarketing and behavioral targeting, Advertising, Backup saving and management, Registration and authentication, Traffic optimization and distribution, Content commenting, Interaction with live chat platforms, Managing support and contact requests, Displaying content from external platforms, Hosting and backend infrastructure, Managing landing and invitation pages, Platform services and hosting and Interaction with support and feedback platforms.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Facebook permissions asked by this Application

This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook Inc.

For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

The permissions asked are the following:

Basic information

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

About Me

Provides access to the 'About Me' section of the profile.

Access Friend Lists

Provides access to any friend lists the User created.

Access Page CTA

Provides the access to manage call to actions on User-managed Pages.

Access Requests

Provides read access to the User's friend requests.

App Notifications

Send notifications.

Contact email

Access the User's contact email address.

Custom User Actions

Allows the app retrieve the actions published by another application as specified by the app namespace.

Email

Provides access to the User's primary email address.

Friend subscriptions

Interests

Provides access to the User's list of interests.

Likes

Provides access to the list of all of the pages the User has liked.

List of Friends

Manage Friend Lists

Enables the app to create, delete and edit the User's friend lists.

Manage Groups

Manage the User's groups.

Manage Pages

Enables the application to retrieve access_tokens for Pages and Applications that the User administrates.

Mobile Messaging on behalf of Page

Send and receive mobile messages on behalf of a Facebook Page.

News Feed and Wall

Provides access to all the posts in the User's News Feed and enables the application to perform searches against the User's News Feed.

Page Messaging

Send and receive messages through a Facebook Page.

Photos

Provides access to the photos the User has uploaded, and photos the User has been tagged in.

Publish as Page

Enables the ability to post, comment and like as any of the Pages managed by the User.

Publish to the Wall

Enables the app to post content, comments, and likes to a User's stream and to the streams of the User's friends.

Share

Share items on the User's behalf.

Show List of Managed Pages

Provides the access to show the list of the Pages that the User manages.

Status

Provides access to the User's status messages and checkins.

Status Updates

Update the User's status.

Text Messaging

Send SMS messages to the User's phone.

Upload Photos

Add or modify user's photos.

User subscriptions

User Timeline Posts Access

Provides access to the posts on a Users's timeline.

Video upload

Add or modify User's videos.

video.watches Action

Allows the app to retrieve the actions published by all applications using the built-in video.watches action.

Videos

Provides access to the videos the User has uploaded and videos the User has been tagged in.

Website

Provides access to the User's web site URL.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

 Access to third-party accounts

Facebook account access (this Application)

Stripe account access (Stripe Inc)

Twitter account access (Twitter, Inc.)

 Advertising

This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services.
In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

AdMob (AdMob Google Inc.)

AdMob is an advertising service provided by AdMob Google Inc.
In order to understand Google's use of Data, consult Google's partner policy.

Personal Data collected: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data.

Place of processing: United States – Privacy Policy– Opt Out.

AdKaora (AdKaora srl)

AdKaora is an advertising service provided by AdKaora srl.

Personal Data collected: Cookies and Usage Data.

Place of processing: Italy –Privacy Policy.

Facebook Audience Network (Facebook, Inc.)

Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook's use of Data, consult Facebook's data policy. This Application may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings. Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.

Personal Data collected: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data.

Place of processing: United States –Privacy Policy – Opt Out.

Yahoo App Publishing Advertising (Yahoo! Inc.)

Yahoo App Publishing is an advertising service provided by Yahoo! Inc.
If the User chooses to opt-out, Yahoo App Publishing will stop tracking data for the device identified by the provided MAC address and/or device identifier going forward.
Yahoo App Publishing will stop providing ads and/or recommendations to that MAC address and/or device identifier across all publishers.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States –Privacy Policy – Opt Out.

 Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics with anonymized IP (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

Personal Data collected: Cookies and Usage Data.

Place of processing:United States –Privacy Policy – Opt Out.

AdEspresso conversion tracking (Creative Web Srl)

AdEspresso conversion tracking is an analytics service provided by Creative Web Srl that connects data from the Facebook advertising network with actions performed on this Application.

Personal Data collected: Cookies and Usage Data

Place of processing: Italy – Privacy Policy.

Facebook Ads conversion tracking (Facebook, Inc.)

Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States –Privacy Policy – Opt Out.

KISSmetrics (KISSmetrics)

KISSmetrics is an analytics service provided by Kissmetrics Inc.

Personal Data collected: Cookies and Usage Data

Place of processing:United States –Privacy Policy – Opt Out.

Twitter Ads conversion tracking (Twitter, Inc.)

Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on this Application.

Personal Data collected:Cookies and Usage Data.

Place of processing:United States–Privacy Policy.

Wordpress Stats (Automattic Inc.)

Wordpress Stats is an analytics service provided by Automattic Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States –Privacy Policy.

Yahoo Advertising conversion tracking (Yahoo! Inc.)

Yahoo Advertising conversion tracking is an analytics service provided by Yahoo! Inc. that connects data from the Yahoo advertising network with actions performed on this Application.

Personal Data collected:Cookies and Usage Data.

Place of processing:United States –Privacy Policy.

 Backup saving and management


This type of service allows the Owner to save and manage backups of this Application on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to this Application.

Backup on Dropbox (Dropbox, Inc.)

Dropbox is a service to save and manage backups provided by Dropbox Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing:United States –Privacy Policy.

Backup on Google Drive (Google Inc.)

Google Drive is a service to save and manage backups provided by Google Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States –Privacy Policy

 Commercial affiliation


This type of service allows this Application to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with this Application.
For details of which data are collected, please refer to the privacy policy of each service.

JVZoo (BBC Systems Inc.)

JVZoo is a banner commercial affiliation service provided by BBC Systems Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing:United States –Privacy Policy.

Amazon Affiliation (Amazon)

Amazon Affiliation is a commercial affiliation service provided by Amazon.com Inc.

Personal Data collected: Cookies and Usage Data

Place of processing: United States – Privacy Policy.

AliExpress Affiliate (Alibaba.com Singapore E-Commerce Private Limited)

AliExpress Affiliate is a commercial affiliation service provided by Alibaba.com Singapore E-Commerce Private Limited.

Personal Data collected: Cookies and Usage Data.

Place of processing: Singapore – Privacy Policy.

ClickBank (Click Sales Inc.)

ClickBank is a banner commercial affiliation service provided by Click Sales Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States –Privacy Policy.

Zooplus Affiliate Programme (Zooplus AG)

Zooplus Affiliate Programme is a commercial affiliation service provided by Zooplus AG.

Personal Data collected: Cookies and Usage Data

Place of processing:United States –Privacy Policy

 Contacting the User


Contact form (this Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: address, city, company name, country, email address, field of activity, first name, gender, last name, phone number, profession, User ID, VAT Number, website and ZIP/Postal code.

 Content commenting


Content commenting services allow Users to make and publish their comments on the contents of this Application.
Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.

Disqus (Disqus)

Disqus is a content commenting service provided by Big Heads Labs Inc.

Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing:United States –Privacy Policy – Opt out

Facebook Comments (Facebook, Inc.)

Facebook Comments is a content commenting service provided by Facebook, Inc. enabling the User to leave comments and share them on the Facebook platform.

Personal Data collected: Cookies and Usage Data

Place of processing: United States – Privacy Policy.

 Displaying content from external platforms


This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

GitHub button and social widgets (GitHub Inc.)

The GitHub button and social widgets are services allowing interaction with the GitHub and Gist services provided by GitHub, Inc.

Personal Data collected: Usage Data

Place of processing: United States – Privacy Policy.

Google Fonts (Google Inc.)

Google Fonts is a typeface visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Google Site Search (Google Inc.)

Google Site Search is a search engine embedding service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data

Place of processing: United States – Privacy Policy.

Instagram widget (Instagram, Inc.)

Instagram is an image visualization service provided by Instagram, Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data

Place of processing: United States – Privacy Policy.

YouTube video widget (Google Inc.)

YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data

Place of processing: United States – Privacy Policy.

YouTube video widget without cookies (Google Inc.)

YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
This widget is set up in a way that ensures that YouTube won't store information and cookies about Users on this Application unless they play the video.

Personal Data collected: Usage Data

Place of processing: United States – Privacy Policy.

 Handling payments


Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

2Checkout (2Checkout.com, Inc.)

2Checkout is a payment service provided by 2Checkout.com, Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing:United States –Privacy Policy

Amazon Payments (Amazon)

Amazon Payments is a payment service provided by Amazon.com, Inc., which allows Users to make online payments using their Amazon credentials.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: See the Amazon privacy policy – Privacy Policy.

Authorize.Net (Authorize.Net)

Authorize.Net is a payment service provided by Authorize.Net.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

PayPal (PayPal Inc.)

PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.

Personal Data collected:various types of Data as specified in the privacy policy of the service.

PayPal Carrier Payments (PayPal Inc.)

PayPal Carrier Payments is a payment service provided by PayPal, Inc., which allows Users to make online payments using their mobile phone operator.

Personal Data collected: phone number and various types of Data as specified in the privacy policy of the service.

Place of processing: See the PayPal privacy policy – Privacy Policy.

PayPal Payments Hub (PayPal Inc.)

PayPal Payments Hub is a payment service provided by PayPal Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: See the PayPal privacy policy – Privacy Policy.

Braintree (PayPal Inc.)

Braintree is a payment service provided by Braintree, a division of PayPal, Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Google Wallet (Google Inc.)

Google Wallet is a payment service provided by Google Inc., which allows users to make online payments using their Google credentials.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Simplify (MasterCard International Inc.)

Simplify is a payment service provided by MasterCard International Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Stripe (Stripe Inc)

Stripe is a payment service provided by Stripe Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Zooz (Zooz, Ltd.)

Zooz is a payment service provided by Zooz, Ltd.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: Israel – Privacy Policy.

 Hosting and backend infrastructure


This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Google Cloud Storage (Google Inc.)

Google Cloud Storage is a hosting service provided by Google Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

 Interaction with external social networks and platforms


This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – P